Privacy Statement

About Our Privacy Policy
We highly value your privacy. Therefore, we only process data necessary for (improving) our services and handle the information we collect about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services accessible through it. The effective date of these terms is 01/02/2025; with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data we collect about you, how we use it, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect it from misuse, and what rights you have regarding the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy officer. Contact details are provided at the end of this policy.

Data Processing
Below, you can read how we process your data, where we store it, what security techniques we use, and who has access to the data.

Website Software
WordPress
Our website is developed using WordPress software via Mooi Online. Personal data you provide for our services is shared with this party. Mooi Online has access to your data to provide (technical) support but will never use it for any other purpose. Based on our agreement, Mooi Online is required to implement appropriate security measures. Mooi Online uses cookies to collect technical information regarding your use of the software but does not collect or store personal data.

Web Hosting
Mooi Online
We use web hosting and email services from Mooi Online. Mooi Online processes personal data on our behalf and does not use it for its own purposes. However, it may collect metadata about the use of its services, which is not personal data. Mooi Online has implemented appropriate technical and organizational measures to prevent data loss and unauthorized use of your personal data. Mooi Online is obligated by our agreement to maintain confidentiality.

Email Services
Mooi Online
For regular business email traffic, we use the services of Mooi Online. This provider has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data. Mooi Online does not have access to our inbox, and we handle all email traffic confidentially.

Purpose of Data Processing

General Processing Purpose
We use your data solely for our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use it to contact you later—other than at your request—we will ask for your explicit consent. Your data will not be shared with third parties, except to fulfill accounting and other administrative obligations. These third parties are bound by confidentiality agreements or legal obligations.

Automatically Collected Data
Data collected automatically by our website is processed to improve our services. These data (e.g., your IP address, web browser, and operating system) are not personal data.

Cooperation in Fiscal and Criminal Investigations
In some cases, Mooi Online may be required by law to share your data for governmental tax or criminal investigations. In such cases, we are obligated to share your data, but we will resist within the legal limits.

Retention Periods
We store your data as long as you are our client. This means we retain your client profile until you indicate that you no longer wish to use our services. If you make such a request, we will treat it as a deletion request. We must retain invoices containing your (personal) data for the applicable retention period due to legal administrative obligations. However, our employees will no longer have access to your client profile and documents created in response to your order.

Your Rights
Under Dutch and European law, you have certain rights regarding the personal data processed by us or on our behalf. Below, we explain your rights and how you can exercise them. To prevent abuse, we only send copies of your data to your already known email address. If you wish to receive data at another email address or by mail, we will ask you to verify your identity. We keep a record of completed requests; in the case of deletion requests, we store anonymized data. You have the right to file a complaint with the Dutch Data Protection Authority if you believe we are misusing your personal data.

Right to Access
You always have the right to view the data we process about you. You can make a request to our privacy officer. You will receive a response within 30 days. If your request is approved, we will send a copy of all data to your known email address, along with a list of processors who hold this data.

Right to Rectification
You have the right to modify any incorrect or outdated personal data we process about you. You can request this via our privacy officer, and you will receive a response within 30 days. If your request is approved, we will send a confirmation that the data has been adjusted.

Right to Restriction of Processing
You have the right to limit the processing of your data. You can request this via our privacy officer, and you will receive a response within 30 days. If your request is granted, we will send a confirmation that your data will no longer be processed until you lift the restriction.

Right to Data Portability
You have the right to transfer your data to another party. You can request this via our privacy officer, and you will receive a response within 30 days. If your request is granted, we will send a copy of all processed data to your known email address. This may affect our ability to continue providing services.

Right to Object and Other Rights
You have the right to object to the processing of your personal data by Mooi Online. If you object, we will immediately cease processing your data pending review. If your objection is valid, we will provide copies of the data and cease processing permanently. You also have the right to not be subject to automated decision-making or profiling. We do not process your data in a way that this right applies. If you believe otherwise, please contact our privacy officer.

Cookies
Third-Party Cookies
If third-party software solutions use cookies, this will be stated in this privacy statement.

Changes to the Privacy Policy
We reserve the right to modify our privacy policy at any time. The latest version is always available on this page. If the new policy affects how we process previously collected data, we will notify you via email.

Privacy Contact Person:
Dorien Wassenaar
info@highperformingteams.com
Moreelsehoek 20
3511 EZ Utrecht